Susanna is a top notch professional, without doubt. What separates her, however, is her zen nature and intuition that, at times, can be spiritual. Let me explain. I had the unenviable situation of dealing with a mortgage company that, like most, have a draconian way of doing business at best. Susanna was able to work her way through the constant obstacles created by the mortgage company. Long story short …. Susanna got it closed!