As I was living in a different state as my parents, it was tough to find a good real estate agent for them. I was given a couple different phone numbers of agents, however, they never called back. I finally found Susanna and she was very prompt in getting a call into my parents. Not only was Susanna prompt and on top of things, she was aggressive in a professional manner and looked out for my parents best interest. Susanna’s customer service was beyond compare. I would, and have, referred Susanna to anyone!